Cello set-up feedback

C E L L O   S E T – U P   F E E D B A C K

‘I just wanted to let you know that I have the cello in Sydney now. I am thrilled with the work you have done on it, it looks lovely and the neck is much more comfortable for me – I’m already starting to feel at home on it. Thank you so much for all your help and hard work. I really appreciate everything you have done to help me with the cello.’

‘I am still delighted with tailpiece/setup work from last summer, it has made a huge difference and I believe I have found what I was searching for with this instrument. I have not looked back since!’

‘It was great to have time to experiment with the different strings – I’m sure the Montagnana is sounding better and with a more even tone.’

‘I’m thrilled both with the bow and with the wonderful new sound of my cello. And you made me so welcome; I really enjoyed meeting you. In honour of my 50th birthday next week, I’m playing with my cello quartet and I’m absolutely delighted that, ready for that occasion, you’ve made my cello sing again and provided me with a lovely bow which helps it sing even more.’

‘Many thanks for all your help in setting up my cello and selecting the strings on Saturday. Very interesting and informative, and I’m extremely happy with the tone and feel of the instrument!’

‘Just a quick email to say thank you for the set up… the difference is just what I’d hoped for. It’s returned my delight and faith in the cello. The responsiveness I was after is there together with a smoothness of sound and evenness of sound. It’s just so good!!! But, most obviously NO MORE WOLF NOTE.’

‘Thank you for a superb job.’

‘Thank you very much for sorting Andy’s cello out last Friday. He’s a very happy boy who’s hardly stopped grinning since we visited. His great aunt was amazed at the transformation and can’t remember the cello ever sounding so good.  It was well worth the visit.’

‘I am enjoying my transformed cello enormously! So many things are working so much better.’
‘Thank you very much for working such magic! I’m still getting used to the bottom two strings, but they certainly give me lots more power.’

‘Thank you for all your help with my cello. It sounds great and I’m enjoying playing it very much!’
‘New strings and bow seem to get universal praise – thanks for your help.’

‘The cello sounds really great at the moment – thanks again for your excellent work.’

‘Thank you once again for the superb work you have done on my cello. Everyone in the Gabrieli Consort ‘cello section were pretty jealous!’

‘Richard has enthusiastically tried out his cello and is delighted with the new-found resonance. We too think it a much richer, clearer sound.’

‘Thank you so much for your time and the invaluable insights you gave me.’

‘Thank you very much for the adjustments you did on the cello. I played in an ensemble today and I noticed a huge difference from before. I am very pleased with the result!’

‘Both my students were delighted with the adjustments made to their instruments and I thought they were sounding extremely well focussed when I heard them this week.’

‘Many thanks for making my visit so enjoyable – so thrilled at the tranformation of my cello!’

‘Many thanks for the work on both of my cellos. My Grubaugh is sounding better than ever now and I’m looking forward to playing my Desiato now. Lovely to meet you both again.’

‘Many thanks for your expertise and fine work. Part of a really nice day out!’

‘I just wanted to write to thank you for fixing my cello at the weekend. It is like I have a new cello! I cannot believe the difference that the gluing and the new tailpiece have made – and I love the new strings as well. If not a new cello, then it at least sounds like you have turned a switch inside it (the one that was set on “muffled bedroom” and is now set to “concert hall”). There is so much more ring to it and it is much more responsive. Just going to play it now if I can turf my daughter out of the music room…’

‘I was just giving the Betts a good go this evening – it is like having a new cello and I am sure that is only the start of its improvement.’

‘Many thanks indeed for the prompt delivery and wonderful service – very much appreciated!’

‘Just to let you know how pleased I am with the cello. The improvement is more than I had hoped for or expected and as it settles, is still improving.’

‘I was in London yesterday, where I took up a long standing invitation from the buyer of my old cello to pay her a visit to see her “new” cello and to play it to her. I was captivated by her charm and enthusiasm, and impressed by the dedication with which she was applying herself to her new study. We spent a couple of happy hours talking about music, the cello, and adult learning. I played some Bach and some Fauré to her, after which she was persuaded to play to me; so it ended up with a bit of a cello lesson! I was delighted to find what a good job you have made of restoring the instrument. It sounded better than it ever did when I had it – more resonant, and more even throughout the range, with a more open sound at the top. And you have improved its appearance too, the cracks hardly noticeable and the varnish much more even. So once again may I thank you for the trouble you have taken over this sale. I hope we will be able to meet again one day.’

‘I was on cloud nine as I left you on Friday! The stunning repair was amazing… I’ve never seen anything like it. Your advice on adjusting the A string was so invaluable. Thank you so much for all your careful and loving hard work.’

‘I just wanted to say a huge thank you for the brilliant set up you did on the cello! It never sounded as good even in the beginning and the response is terrific!’

‘I just wanted to thank you again for all your help with my cellos – it was a HUGELY enjoyable experience. It has been a great success – I’m enjoying them both a lot more now. Best wishes to you and Sarah.’ (LSO cellist)

‘I really truly am happy with my cello. Many thanks for all of the work you are doing for us.’

‘Just to say thank you again for all your help, advice and expertise yesterday – the cello is sounding great, although its volume is taking a bit of getting used to!’

‘Just a big thank you for your adjustments yesterday – it’s like a different instrument. Every time I play it it feels better – as though it’s finding its true resonance again.’

‘Just a note to say thank you for working with Josh and his cello last week. It was a really interesting afternoon and both of us learned a lot. Josh had his first lesson with his new teacher last night and both of them are delighted with the way the cello is sounding now.’

‘The cello sounds wonderful – I’m like the Evah Pirazzi slogan: I really am so happy I can’t stop playing! Thank you again, both, for everything.’

‘First of all I want to say many thanks for all your help with my cello. It’s working beautifully now and I would be absolutely delighted if you could come to hear it in concert at some point.’

‘Thank you so much for all of your care and expertise over the past month. You have made such a difference to my ‘cello and I am very grateful for the time and effort that you put into doing this.’

‘Just a short note to say thank you for the wonderful work you did on the Vuillaume. I had every faith that you could bring it back to life – but in fact you surpassed my expectations and the transformation is sensational.’

‘My, what a difference the gluing has made! I’m most grateful, and feel very lucky to have such reliable and knowledgeable – and nice! – people looking after my cello.’

‘Thanks again for your help last Friday! I think the instrument sounds so much more free now. I am really happy and am very glad to have come to Ely!’

‘I just wanted to say how happy I am with my cello, and what a difference your sound-post adjustment made! It feels like the cello came back to life, and playing is so much more enjoyable now. Thank you!’

‘I just wanted to let you know how delighted I am with my cello ‘service’. The quartet could immediately tell that something had been done to the cello and they all love the more sonorous tone. As do I! It was lovely to see you both again and visit a bit of cello heaven in Ely.’

‘I just wanted to say a huge thank you for doing a new bridge for me. I’ve had a chance to try out the cello in some familiar acoustics and my desk partner has played it for me in the pit. The improvement is astonishing and Robin was right – the A string doesn’t sound harsh at all; in fact, though brighter, it has more body to the sound. The top octave of the A has now come to life (which was a weakness) and the bass is clearer, stronger and more responsive (the other weakness). The cello is now sounding pretty fantastic.  I know how lucky I am in having one of the world’s foremost experts on cello set up lavish his attention on my cello and I can’t thank Robin enough. My desk partner was hugely impressed, saying (of Robin) “he obviously knows what he’s doing”. Rather beautifully understated I thought!’ (co-principal cellist)

‘Just a note to thank you so much for all you have done for my English cello and for all your magic and skill. Thank you also for your warm welcome.’

‘I’ve just spent an hour playing my cello and I’m really pleased with the new bridge and the other adjustments Robin made. So many issues seem to have been improved, apart from the obvious one of tone. String crossing and even intonation seem very much easier and for the first time, I no longer feel I’m fighting the cello. Anyway, enough celloburble. I just wanted to say a huge THANK YOU to Robin for sorting out so much that has made playing harder than it need be.’

‘I want to thank you for the care and attention you gave to my cello a few weeks ago.  The wonderful news is that I am enjoying playing once again, after about 8 months of dissatisfaction.  The sound is much more even across the strings, much more stable, and the immediacy is better than I ever recall.  I find it fascinating that my cello has never sounded like this before.  I imagined the sound would return to something very familiar, but instead you’ve brought out something new.  It is hard to put into words, but in the past I could exert my will and the cello would respond.  Now that doesn’t work so well.  Instead, it feels like much more of a partnership, and when I listen and respond my cello teaches me how to sculpt the phrase and the sound in new ways.  You have given my cello and me a new lease of life!  It’s all good, and I can’t tell you how grateful I am.  It was definitely worth the trip to Ely.  I’m glad to know where you are, and I will be in touch the next time my cello needs attention.  Thank you so much.’

‘I just wanted to say a huge thank you for the work that Robin did on my cello a couple of weeks ago.  It has completely transformed it, and I am really enjoying playing it and discovering what it can do now it is much happier. It certainly hasn’t ever sounded and felt like this before. I can even venture up the G-string without fear of disaster!’

‘Hi Robin, I just wanted to say thank you for your time and expertise on Monday. As a result of your slight adjustments and putting on the new A string the Grancino is sounding wonderful!’